Acappella In Home Care
Client Reviews on Acappella In Home Care
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I called this company/Jo two weeks prior to needed service and I would always be told I would get a call back but never did. Very bad communication and customer service. I went with a more reliable company.
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Not happy with Acapella at all, I started work, wasn't even showed how to clock in, no badge. Then on payday, my check was deposited into someone else's account, I've called several times, left several messages for Darrin, for Matt for anyone to tell me what's happening. Then I was asked if it's not my account then whose is it, HELLO, you hired me to care for others not to handle payroll. I've basically been ignored, and passed off. It doesn't matter if the check is $20 or $500 it's mine and I worked for it. Now that's just not how you value and treat employees at all.
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Acappella is truly a five star company. I'm a recent Los Angeles transplant and I found Acappella through a google search five months before leaving for Texas. I had reviewed several sites and then I saw Acappella. I liked their mission statement and I reviewed the videos that they had posted online. The founder of the company absolutely has a mission of service and love for others. Her passion and dedication shows consistently. I contacted the HR director in April 2018 to let them know of my interest. I drove to Texas in September 2018, and within two weeks I was hired by Acappella. The entire office staff shows such compassion and understanding to the clients and also to the nurses and caregivers out in the field. I would recommend Acappella to anyone whether to work for them or to be a client. Thank you. Heidi Lehmann,R.N.,B.S.H.
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Great place to wrk
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I received a horrible second degree burn on my leg last week and Jo Alch has been coming over daily since my accident to clean and re-bandage my burn. She is amazing. She is the most caring and most gentle person I have ever met. From the first day she treated me like we were old friends. I was comfortable around her from the first minute we met (which I feel is super important when it comes to someone in the medical field). She sympathizes with the fact I'm in pain and does everything in her power to make the cleaning of the wound as bearable as possible (if you've never had a bad burn, this is practically impossible). I wish I could give more than five stars, I highly recommend her!
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Our family's experience was excellent from initiation of service, scheduling, to all the wonderful providers who cared for my mother. Many thanks.
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I worked for this company. I was great at what I did. I was in high demand. The owner and office staff are excellent. The quality of care this company offers can't be compared to any other.
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Julie, just wanted to let you know that George and I both really liked Jordan. He said that he thought she was the best caregiver he had had! I think it was because she was a very nice and personable young lady, and he enjoyed visiting with her. He would like to have her come again. Since this was her first job for your agency, I wanted to give you some good feedback! Dotty Kilpatrick
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My dad just had hip replacement surgery and can no longer do his normal daily routine. I found Acappella's website and called them up, and they sent a wonderful caregiver to help my dad. I am so thankful for Acappella and their great service! I have peace of mind knowing that when I can't be there for my dad, someone else is :)
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