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Last updated: January 1, 2021

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Best
Top 10 Franchise Merchant Services

Best Franchise Merchant Services - January 2021

Rank

Company Name

Revenue

Fulltime
Employees

Active
Clients

Client
Retention
Rate

Pricing

Major Clients

Other Core
Services

Competitive Rates

Competitive Rates

Reliability

Reliability

Efficiency

Efficiency

Variance

Variance

Customer Support

Customer Support

Overall Score

0
100
 
G
VG
E
 

Change in Rank

PaySimple PaySimple
Talk to a Representative: 800-466-0992
Key Facts For PaySimple
  • Major Clients:
    urHelix , Essence Chiropractic Practice
  • Year Founded:
    2000
  • Fulltime Employees:
    51
  • Active Clients:
    83
  • Revenue:
    $3 million - $5 million
  • Client Retention Rate:
    92
  • Pricing:
    H
  • Website:
    www.paysimple.com
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Reviews (21)
Positive 71.4% 15 Reviews
I've never had an issue with PaySimple. We've...
Aaron
Positive
Great place to work!
Levi Davidson
Negative 28.6% 6 Reviews
These folks are 100% scam artists! Here is wh...
Brock Mccarty

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Capital One Capital One
Talk to a Representative: 804-967-1000
Key Facts For Capital One
  • Major Clients:
    Confidential
  • Year Founded:
    1978
  • Fulltime Employees:
    43
  • Active Clients:
    45
  • Revenue:
    $3 million - $5 million
  • Client Retention Rate:
    94
  • Pricing:
    M
  • Website:
    www.capitalone.com
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Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Bluefin Payment Systems Bluefin Payment Systems
Talk to a Representative: 800-675-6573
Key Facts For Bluefin Payment Systems
  • Major Clients:
    merchantlink.com, 3Delta Systems, Chalkbuc...
  • Year Founded:
    2001
  • Fulltime Employees:
    250+
  • Active Clients:
    400
  • Revenue:
    $1 million - $3 million
  • Client Retention Rate:
    91
  • Pricing:
    L
  • Website:
    www.bluefin.com
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Reviews (40)
Positive 70.0% 28 Reviews
Bluefin has been a great partner from the beg...
Robyn Wray
Positive
We've been using Bluefin for 5 months now, th...
Heather Smith
Negative 30.0% 12 Reviews
I work for a company that uses Bluefin. They...
Corina Rodriguez

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Fidelity Bank Fidelity Bank
Talk to a Representative: 404-248-5466
Key Facts For Fidelity Bank
  • Major Clients:
    Confidential
  • Year Founded:
    1974
  • Fulltime Employees:
    254
  • Active Clients:
    1000+
  • Revenue:
    $5 million - $10 million
  • Client Retention Rate:
    92
  • Pricing:
    H
  • Website:
    www.lionbank.com
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Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Franchise Payments Network, LLC Franchise Payments Network, LLC
Talk to a Representative: 866-420-4613
Key Facts For Franchise Payments Networ...
  • Major Clients:
    Pillar to Post , Menchie Fronzen Yogurt ,...
  • Year Founded:
    2012
  • Fulltime Employees:
    24
  • Active Clients:
    63
  • Revenue:
    $1 million - $3 million
  • Client Retention Rate:
    91
  • Pricing:
    L
  • Website:
    www.franchisepaymentsnetwork.com
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Negative Review 1 Reviews
Anonymous

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

LevelUp LevelUp
Talk to a Representative: 617-299-9255
Key Facts For LevelUp
  • Major Clients:
    Confidential
  • Year Founded:
    2000
  • Fulltime Employees:
    74
  • Active Clients:
    45
  • Revenue:
    $5 million - $10 million
  • Client Retention Rate:
    89
  • Pricing:
    M
  • Website:
    www.thelevelup.com
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Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Intuit Inc. Intuit Inc.
Talk to a Representative: 858-215-8000
Key Facts For Intuit Inc.
  • Major Clients:
    Confidential
  • Year Founded:
    1994
  • Fulltime Employees:
    150+
  • Active Clients:
    78
  • Revenue:
    Above $10 million
  • Client Retention Rate:
    45
  • Pricing:
    M
  • Website:
    www.intuit.com
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Reviews (30)
Positive 66.7% 20 Reviews
Good place
Gurpreet Bedi
Negative 30.0% 9 Reviews
They change terms with users to serve their c...
HAIKEL G
Neutral 3.3% 1 Reviews
I have a friend that works there... they have...
Andrew Noske

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

8
$3 million - $5 million
27
84
90
L
East Coast Resorts of America , RAS Enterprises LLC , Whisler Communications , Carpenter's Shelter
96
94
96
95
94
95%
NC
FrontStream Holdings, LLC FrontStream Holdings, LLC
Talk to a Representative: -
Key Facts For FrontStream Holdings, LLC
  • Major Clients:
    East Coast Resorts of America , RAS Enterp...
  • Year Founded:
    2000
  • Fulltime Employees:
    27
  • Active Clients:
    84
  • Revenue:
    $3 million - $5 million
  • Client Retention Rate:
    90
  • Pricing:
    L
  • Website:
    www.frontstreampayments.com
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Negative Review 1 Reviews
Anonymous

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

TFG CARD SOLUTIONS TFG CARD SOLUTIONS
Talk to a Representative: 503-924-2420
Key Facts For TFG CARD SOLUTIONS
  • Major Clients:
    Reser's Fine Foods , Perfect Look , Spring...
  • Year Founded:
    2002
  • Fulltime Employees:
    36
  • Active Clients:
    85
  • Revenue:
    $1 million - $3 million
  • Client Retention Rate:
    90
  • Pricing:
    L
  • Website:
    www.tfgcard.com
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Reviews (100)
Positive 23.0% 23 Reviews
When I switched over I was really leery espec...
Frank Gelasi Gelasi
Positive
Good program, gave me a true 0% on debit and...
Margaret Goines
Negative 77.0% 77 Reviews
SCAM SCAM SCAM rates increased / no human cus...
David Hammond

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Liquid Capital Liquid Capital
Talk to a Representative: 416-222-5599
Key Facts For Liquid Capital
  • Major Clients:
    Confidential
  • Year Founded:
    1999
  • Fulltime Employees:
  • Active Clients:
  • Revenue:
    Unknown
  • Client Retention Rate:
  • Pricing:
    Unknown
  • Website:
    www.liquidcapitalcorp.com
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Evaluation Criteria: Best Franchise Merchant Services
Competitive Rates
Competitive Rates
During our analysis of various merchant service providers which assist franchises we spend time comparing various rates and costs associated with accepting payments and the other services offered by the merchant service providers. It is important for franchises to get rates which are competitive against others within the industry to maximize their revenue in order to grow and expand their franchises.
Reliability
Reliability
In addition to having a merchant service provider with competitive rates, it is important to have one that has a history of reliability which ensures that franchised businesses will be able to accept payments quickly and efficiently at all times. Providers with numerous instances of downtime or issues with accepting payments can damage the reputation and operability of the businesses using their solutions.
Efficiency
Efficiency
For each of the solutions which are being provided by the merchant service providers listed it is important for the services which they provide to be offered in the most efficient manner. Both the process of applying for and actually using the services should be presented in a manner in which the user of the service can easily identify the benefits of the service and utilize the service to the best of their ability.
Variance
Variance
Another metric used during our analysis is a look at the overall variety presented in the services offered by each of the merchant service providers and how they impact franchises. It is important for the merchant service provider to have a wide variety of financial solutions for franchises to be able to leverage in order to ensure they will have the finances to grow their business while accepting payments successfully.
Customer Support
Customer Support
The customer support aspect of our analysis hones in on how the different providers communicate with franchises and the systems put into place to ensure the right parties are being reached at the right times. It is important for the merchant service provider to have experience in communicating with franchises which have a number of franchised businesses running under them compared to individual businesses.
 
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