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Client Review on Arby's (Canada)

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We came to the Ozark, mo location for dinner. I did one of the surveys that they tell u about on the back of the receipt. I expressed my concern of the lack of cleanliness in this survey. And this wasn't after a rush dirty, there were things that looked like they hadn't been cleaned in months..maybe longer. After we finished eating, we saw quite a few crew members & one that looked like a manager standing around up front talking. I went up there & I asked the man if he was the manager & he told me he was the general manager. So I had him come out to the dining room so I could show him just how dirty it was. After I had pointed out 2 or 3 things (and I wasn't even close to being done) he said he would get someone out there, completely dismissed me & went right back to standing there w/his employees talking. We left about 5 min later & nobody had come to clean. They were all still in the same spot talking. Not sure I will ever come back to this location, as this is not the 1st time I've been unhappy w/the quality/service of this establishment. U guys could really use a complete change of management down here.

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