Arby's (Canada)
Client Review on Arby's (Canada)
Feedback:
I went thru the drive thru at the Arby’s in Emporia, VA. I had a coupon for a buy one get one bacon beef n cheddar. The girl taking my order said they didn’t serve that so I changed my order to 2 reg beef n cheddars. When I pulled up to the window I showed her my coupon and she proceeded to get her manager, who was VERY Rude, said he would not make this sandwich for me and refused to honor the coupon. I pointed out the shirts the staff were wearing stated, “making your bacon dreams come true,” I told him he failed in making my bacon dreams come true. It wasn’t like I was asking for anything free. I was willing to pay, but was shocked at the manner of rudeness I was met with. Worst customer service experience of my life and I will NEVER go to another Arby’s.
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