Bankcard USA Merchant Services
Client Reviews on Bankcard USA Merchant Services
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Update: BankCard USA has contacted me about the issue apologizing for the confusion. We are a food flavoring company and for some reason they treat us like a tobacco company. They tried to charge us bogus fees and we have had to report them to Master Card for this. I highly recommend staying away from this company. VERY SHADY.
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I have used this company for almost 10 years. If anyone has a problem with this company it’s probably their own fault.
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Worst service , they hold the transactions each time and we have to call them to release and at the risk manager want this and that docs and ......was happy at the beginning but didn't like the risk manager services and Canceled my service...
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After a very lengthy (cold-call) conversation about obtaining their services, I essentially opted not to do business with them. I didn't feel comfortable providing my full bank routing and account number to them as part of the pre-approval process. According to the sales person, my choice to use precaution didn't sit well with their risk/underwriting department. Might I have considered doing business with them? Maybe. But don't call trying to do business with me and then expect me to bend over and assume all the risk of providing you so much PII and financial information before we have any sort of NDA or Code of Conduct agreed to. With all the reviews online regarding BankCard USA's practice of withholding funds from businesses that may have breached sales thresholds and gotten flagged as possibly fraudulent - I felt my precaution was a valid reaction.
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Worst experience as a professional yet watch for the $100 of dollars in hidden fees do not go here.
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Total scam. I had it for couple months and because my sales were to high they said its too risky and blocked my account and kept money for a year. What a scam
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Terrible company, they charge you a monthly fee of $40 without actually telling you over the phone there is a fee, I will be closing my account with these people. Just another payment processor out to take everyone's money. They do not care one bit about customer satisfaction! Stay far away!
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We closed our business one year ago and returned the devices. They contacted us through a collection company just a week ago claiming that they had not received the devices. We could not find the proof of shipment since it has been so long, so we had to pay over a $150 for the supposed loss. Does not make sense to be checking on their stuff over a year after the fact, definitely this was on purpose because they know that nobody would keep his receipts for years. This is a terrible company. DO NOT DO BUSINESS WITH THEM.
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WOW. Best customer service EVER!!! You guys helped us out sooooo much. Thank you!!!
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Great merchant card services. Sean Smith is an awesome representative. This company is easy to work with and has great customer service.
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