TERRIBLE! DO NOT SHOP HERE! PLEASE DO YOUR RESEARCH! THESE PEOPLE ARE FOOLS AND SELL FAKE JEWELERY! If possible i would give no stars. Before i get started, I would like to point out that a good business with good customer service responds to ALL reviews(not just the good ones.) Bellano Jewelers should be ashamed to call themselves such. I can only speak for the store in the NorthEast mall. DO NOT GO INTO THIS STORE BEFORE YOU HAVE DONE RESEARCH. The boy who "assisted" me took advantage of my lack of knowledge and sold me a fake "gold chain" i figured it's priced at $1,000 so surely it is real. He claimed he was doing his best to help me out and with the "today only sale" sold me a fake "gold chain" for an agreed upon price of $260 at $20 a month. Boy that was the biggest mistake of my life. Not only did it end up being $40 over the agreed upon price (brings it up to $300) it was double the monthly price of $20 ($40 a month.) I was told no money down and i had to put $10 down. These people are scammers and will do anything to trap you in the strict no refund policy. After i returned upset he tried to put the blame on me. You can't trust these people unless you really know what you're talking about and looking at. I exchanged the chain (same one was sold elsewhere for $85 no discount) for a silver chain (thin, short, and very dirty, not much shine.) I took it to another jeweler and they had bigger, longer, shinier silver chains for HALF OF WHAT I PAID!!! The other jeweler told me i got ripped off and they even cleaned my chain for me and verified this one was legit despite the STEEP PRICE PAID.Ended up paying $300 for a silver chain that was DIRTY when i got it.
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