Edition:

Client Reviews on Ben & Florentine Restaurants Inc.

    • 4.1
  • 62 Reviews

Most helpful positive review

0 people found the following review helpful

By JEZFI Scheduling Oct 19, 2019

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Most helpful critical review

0 people found the following review helpful

By L P Oct 19, 2019

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Feedback:

I went there with my family group of 6, and just before we place the orders, the witress said to us the manager wants her to tell us a 18% service charge will be added to our bill. I was not happy about that but choose to stay after my mom, and kids all have sit down and ready to order their breakfast. (i would just walked away if just me there) I checked the menu and the website carefully,and didnt see any notice about 18% service charge for "big party" . " Big family" should not be treated differently especially in a family friendly restaurant, as we feel like treated as"penalty".And we will not go back to this restaurant again. By the way,.the crepe is not crepe, dont order it. Just like others experience posted here before.

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Chef needs training

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Highly recommended. The staff was very nice and friendly.

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Hi, the website does not seem to be working

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Bad service, rude staff and rude owner

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Hubby surprised me with a Sunday brunch here. This was our first time here. Great conventional menu as well as interesting twists on breakfast classics. Nelly, our waitress, was fantastic. Thanks Nelly for your service and guidance. Will go back again.

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Great food for anytime of the day

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Excellent service! Excellent food! Great family atmosphere! Highly recommended!!

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Overpriced and everything was bland. Coffee curdeled and my crepe was a pancake. When I explained to my waitress the response was sorry here is your big bill. We had 4 of us that went and all 4 didn't like the food.

Feedback:

Love this spot ! Definitely will come back ! Had an amazing experience with my girlfriend We both ordered an avocado toast option and our waitress was very nice (I think her name was Robyn?)She brought everything to the table quick and efficient and even catered to my girlfriends allergies Loved the whole experience!

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