Cranium Clubhouse
Client Review on Cranium Clubhouse
Feedback:
We chose Cranium Academy for our toddler in August 2015. She was very excited and ecstatic to start school, and went school shopping for the first time and was counting down the days to start. In the summer she was rushed to the ER. Unfortunately, she was diagnosed with an auto-immune disease in May 2015 and was later in remission. In August, for the first day of school, she had a relapse and was hospitalized for over 10 days, the doctors said that even if she's in remission, she will not be able to go to school for the entire year AT LEAST. I immediately called the school the next morning and explained the crisis to them and explained what my daughter was going through; she's in the hospital, and she will not be able to attend school for the entire school year. They told me they charged one month tuition, which was $590 and the registration fee for $280. I pleaded with them and asked for the tuition to be refunded since my daughter did not even attend school at all, or even set foot in her classroom. So here we are,Cranium Academy collected $870 from us, and my daughter NEVER ATTENDED their school. The director of the school told me there was nothing they can do and no refund can be given. We pleaded with the director and explained the situation over and over, and she told us that's their policy and they can not refund the tuition. Here's a school that is money hungry, only cares for the tuition to be paid, even if the student/child has an auto immune disease and in the hospital. They had no remorse, consideration, or sympathy for our situation.Not to forget, when we attended the open school a week before school started, they form classrooms in the hallways with temporary walls in order to provide more classrooms. These "classrooms" were not even secure with four walls. If you want to send your child to a school that does not care for the well being of that child, and only cares about receiving your tuition money every month, this would be the school.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
