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Client Reviews on Crystal Blu

    • 3.9
  • 10 Reviews

Most helpful positive review

0 people found the following review helpful

By Christopher Franchi Jun 18, 2019

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Most helpful critical review

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By Stephanie Lyn May 18, 2019

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Feedback:

Residence, power washing of driveway, sidewalks, porch, soffits, trim. Good overall. Very nice people. Seemed a bit rushed. Would have preferred they slow down and do more pre and post wash walk-through. Satisfied, but not wowed.

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I don't write reviews often but this was just a really great experience. Setting up the appointment was a breeze and the rep was very friendly. Chris showed up for the service on time and was beyond professional and informative about the process. Definitely recommend!

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I don't really write reviews, but these guys were excellent. We needed a quick turnaround on getting our home's exterior cleaned up. Emailed after hours on a Saturday, and had Ty at my house the next morning by 8:30am going to work. Not only that, but my neighbor came out to inquire about getting their home done, and Ty had his counterpart out to take care of his house about 15 minutes later. Not only good service in that regard, but the house looks great and it was a dirty job to say the least. Thanks for the help Crystal Blu.

Feedback:

I came across them on Groupon and called them to see if they would honor the deal, and the guy did. He was super friendly on the phone, but you could tell it's kind of a start up/side business. Had me text him the time we confirmed, and didn't seem to have organization - but he was nice. I needed a powerwash done quickly because I procrastinated and waited until the last minute of a deadline to get it done. He was cheaper than most, and you could definitely tell. I had him do my house and driveway. The Driveway came out great, but the house definitely still had a lot of marks and pollen on it after it was completed, and there were some areas that didn't seem touched at all. I did a walk around the house when he said he was finished, and a lot was still wet so it was hard to tell. Next time I'll probably just pay a little more somewhere else to make sure it gets done the right way. If you need something quick though, he's not terrible for his price!

Feedback:

Paid owner to power wash house and clean gutters. Discovered later he didn't clean the high gutters. I had to climb extension ladder and clean them myself. Contacted owner to give him chance to explain, he admitted failing to clean all the gutters and said he would send a partial refund. Still waiting by the mailbox....

Feedback:

Excellent service! I needed my house pressure washed before an upcoming exterior paint job and was worried that low-pressure wash wouldn't get all the grit off. It did! The environmentally safe chemical does most of the work and the water stream didn't damage my siding! I haven't met all the techs, but Marcus completed my service and he was very knowledgeable and did an awesome job. I would give 6 stars if I could because the value is INCREDIBLE!!!

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Quick and efficient service!!! Great customer service! Recommend to anyone needing their services.

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Very unprofessional. I got the Groupon price which was a good deal but then they charged a lot more to do the front steps and part of the walkway. The brick exterior of the house did not come very clean and when I called to question about it, they basically said we should've noticed before they left and they were not coming back. Way to stand behind your work. Then I found two broken flower pots that had been sprayed and fell down. When I called to ask about this they said it was our fault for not moving it. Strange. They DID offer to reimburse the price of the flower pot after I sent pictures of the damage and after several weeks of a check "in the mail" and me calling and texting about it, I gave up. Don't waste your time with this rude and shady company.

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Great job! I would recommend their services

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Great experience. Called to schedule and they got me right in. Came home from work to a house that looked brand new. Tech even moved some of the thongs I forgot about to make sure every inch was cleaned. All of the mold and dirt that had built up was gone. Definitely recommend these guys! Couldn't imagine better service.

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