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Last Updated April 1, 2024
Client Review on engelvoelkers.com
Feedback:
I recently selected Engel & Vokers to list and sell my Cayman Island property. I will not recommend Heidi Kiss to others. I was extremely disappointed with her personal service throughout the listing period and sale of my property. Her personal service was a waste of USD $29,000.00 of my money directly paid to her, with NO CO-BROKER COMMISSION. The only people that were of value were the photographer and videographer equal to a USD $2,000.00 value combined. My buyer was referred by a neighbor owner, that had difficulty contacting Heidi Kiss to complete the purchase. This resulted with the buyer contacting myself by personal email, resulting in a personal conversation whereas I sold the buyer my condo at full listing price. The buyer then flew to Cayman for a two day visit to walk through my condo prior to signing the offer document. I directed the buyer to contact Heidi Kiss direct as not to have the 7% commission divided by a co-broker. This was a $14,500.00 benefit to Heidi Kiss. I have many emails to prove I sold this property myself. This is a typical scenario of "WHO CARES", as long as everyone at Engel & Volkers receives their money. I am currently leaving a 1 star review on every Google listing for Engel & Volkers worldwide that I can find. Heidi Kiss did not SELL my condo. She filled in the blank spaces on a "offer to purchase" template document. I feel that I should be entitled to reimbursed for the value of a co-broker commission, less the photographer cost = USD $12,500.00 This is my money!
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