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Last Updated May 1, 2024
Client Review on Fish Window Cleaning Services
Feedback:
If I could give a "0" star I would. This company is TERRIBLE. I had a contract to have my business windows cleaned 1 time a week for $10.00 a week. The company has been coming out only 1-2 times a month for 6 months. This month, they came out and cleaned our windows and randomly charged us $15.00. They did NOT notify us of the increase before doing the service that day. When I called the company to inquire about the rate increase and why I was only receiving service 1 time a month, the manager, Steve, stated that all clients are receiving an increase because "a corporate entity told them they just weren't charging enough." Also, when I inquired to the 1 time a month cleanings, he said, "with the weather, everyone is behind." How has the weather impacted your business for over SIX MONTHS???I explained to him that I will be looking for a new company and he HUNG UP ON ME!!! I called him back to explain that I would pay $10.00 as agreed upon and he said he would send me to collections and put a lien on my account if I did that. This company is ridiculous, they don't meet their business obligations, and they are extremely rude and unprofessional.I'm a local business owner and understand prices can fluctuate. However, after having no prior notice of the rate increase, on top of not meeting their weekly business obligations, and then to finally have someone HANG UP me for simply inquiring about these issues, I cannot refer this company. I will be seeking a new window cleaning company.
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