Client Review on KaBloom
Feedback:
Be cautious when ordering their online flowers through Amazon. A bouquet I ordered a week in advance for Mother's Day arrived one day later than what I paid for and the flowers were mostly wilted, petals had fallen off and the flowers were not sealed in water as advertised. One of the staff members wasn't supportive over the phone about the issue and basically said during busy seasons/holiday's they can't guarantee the bouquets are all sealed in water. Amazon gave me a full refund immediately and someone from KaBloom reached out to resolve the issue and offered to send another bouquet to my Mom. I raised my review to 2 stars because the company reached out to remedy the situation and were very apologetic about this one particular staff member. Hopefully it was just an isolated event and I'm sure this place is great if you stop by in person.
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