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Client Reviews on Launch Trampoline Park, LLC

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    • 3.4
  • 51 Reviews

Most helpful positive review

0 people found the following review helpful

By Erek-Jon Blaschke Aug 19, 2019

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Most helpful critical review

0 people found the following review helpful

By Annmarie Harbor Jul 19, 2019

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Some staff is friendly. I do recommend this over the Manchester trampoline site.

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It was okay, kind of small. There weren't many people which was nice..

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(Translated by Google) Funny (Original) Divertido

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We ordered meals here and the mozzarella sticks were undercooked and very unappetizing and unappealing. There was also no cheese in them. We even got water cups and there were hairs in them. The buffalo chicken tenders are very plain. The trampolines are falling apart and some times they feel like they will snap. The padding between each one was also falling apart, very clearly so.

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Absolutely disgusting!!!!! DO NOT I REPEAT DO NOT BUY ANY FOOD FROM HERE! Started w the pretzel it was hard, burnt and tasted sooo horrible! Had them remake it and same thing happened! I returned it! Then we ordered pizza, fries and chicken tenders they were all soooo nasty! Had a horrible taste like there was chemicals or something on it! We flipped I mean flipped! I can not explain how bad it tasted! The only thing good at this place was there fountain soda!!! The games ate our money.. they didn’t even work.. there was no staff... the few people we did see were on there phones, had head phones on and weren’t even paying attention to the kids.. I give that place 6 months before it closes.. I’m calling department of public health too! Bottom line don’t go here!

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This place is crazy fun. I found the staff helpful and present, the equipment in good shape.

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THIS PLACE IS AWESOME!BTW, this is coming from a NY Giants fan...Ty Law did this right and chose the right heads to run this establishment too!I read the reviews online, prior to attending (there was a sale on Groupon, 4-1hour jump passes for $32). Pretty awesome deal and we are glad we took it up. FYI, 2yo and under get in for free, I didn't find that info until after-the-fact. After signing a waiver on the computer stations...we had to pay for special sox (4 pairs like $18, but we can use them again, next time). They help keep feet from slipping out from under the person... little sticky strips on the bottom.It was my fortieth birthday and I took my 3 little kids to jump themselves to sleep. The General Manager, Dorian and his coworker Isiah, took the best of care of us and our needs. I come from hospitality and this crew did an spectacular job all the way around! I thought the staff was very knowledgable as well as very accommodating! I was expecting much less, yet they hooked it up... I rolled my ankle as I jumped against the wall (trampoline wall) in the main room... I came down on the green padding and didn't spring as I had expected, it caused my ankle to swell dramatically and turn purple on both sides. The staff was ready, willing and able to help me with ice packs as well as cool goodie bags for the kids and myself. Inside our "to go" bags, we found toys, bracelets, shirts, sunglasses, a $100 gift card, and four cards for 1 hour jump sessions.We had such a great time, it was also mentioned by my 5yo, that she would like her 6th birthday to be spent here with her friends in October. I think we will make that happen. Thanks so much, Launch Team! Great set up, much fun!

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Wow if u guys love to eat old nasty food that has a weird taste and the workers said it was because of the wrong oven being used this place is a joke boy good luck to ya not a place to go

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It was a nice my children love it and my 3 year old can wait to have his birthday party there.

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Normally we like Launch, but fell little short of out expectations in summer. Needed break from sun and unfort lack of air circulation had kiddos just struggling more. Good winter spot but despite the cool concrete not great set up for summer.

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