Horrible service, there is so much to desire when you get the reminder call and they don't even verify who they are...I specifically asked for an agent and repeated the agents name on a call back and they STILL got that wrong. The girl at front desk was of no help excusing their agent for not doing their job. The poor lady next in line had to leave and front desk girl took about 20mins to get her out the door again she didn't even check the file to insure the bill was paid or not, agitated the customer. I would not come again, not at all nor recommend it. Horrible service, no communication and no sense of responsibility!
Horrible service. Turbo tax would have been by far more helpful! They do not know what they are doing or they are careless. Bad experience and they have already deleted the previous reviews. Not trust worthy
I was starting a company and they helped me apply to do payroll and be in compliance with my payroll forms. They also advised me on how to get my accounting in order to do my tax return in order to save money. I will use them for my accounting as well when my business grows. Very good communication and follow up.
If I could give no stars I would! Received a letter from the IRS telling me they had chosen my tax return to verify its accuracy. After several calls to the IRS they told me the income declared does not match what they have on file. It has been almost 5 months now battling with the IRS to get my refund, called this place to get “help” from them and the person on the phone was very rude, no customer service skills whatsoever! Besides that there’s an additional $40 fee for them to call the IRS on my behalf, paid them over $200 to prepare my taxes already! Save yourself the headache, go through turbo tax instead.