Client Reviews on McAlisters Deli
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Waited 45 min kept asking about my order they kept saying its coming after 45 i was told they dont see order
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Food is consistent and good but service needs more work. I don't have any issue picking up my food from the counter if the staffs are not willing to bring my food to my seats, very poor attitudes.
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Clean space, good food, friendly service.
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The atmosphere was hostile in this place. Service extremely slow. A lady's purse got stolen while I was there. Not good at all experienced just not good.
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Update: call ahead? Been going to this location a while and today I walked in, the place mostly empty, but the two employees behind the counter were slammed with to-go and pick-up orders. I happened to drive by and decided to grab a sandwich. A customer rudely interrupts my order complaining about an online order. As I sat here it tons of people came in for online orders, majority had some sort of mix up. I got my order in about 10 minutes. I still love the food but waiting in line with invisible people or customers barging in is challenging. I feel bad for the employees, maybe this online ordering thing is a little too much. I almost wanted to tell a customer to treat some respect. Technology and food are not working well here. Wow, they remodeled again! I’ve been going here for 8 years cause their sandwiches are the bomb and seen three remodels, this is a premier store! I asked the staff and learned Mcalister’s is testing two new store models, this is one of them! All for the big farm table look going around the north side. The midtown store I heard has a more trendy feel with vibrant colors. Love the Roswell Accents. And don’t be mistaken, this place serves deliciousness. The potato salad is so good. Love the Orange Cranberry Turkey, but Long live “The Patriot!” It’s like Thanksgiving on a bun.
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I have eaten at this location several times and usually have a great experience. Today was awful! It took forever for my order to be taken. It took awhile to receive my food...nothing that needed to be cooked, a sandwich. As I was eating my sandwich, I bit into the paper left on the cheese. Unacceptable! They prepared me another one thankfully. Afterwards, I went up to the counter to get take out containers. No one was at the counter nor did anyone come for at least 5 minutes. Another customer also waiting had to go get the managers attention, whose office was very close to where we were waiting. I am not sure wh as the was happening today, but this visit was terrible.
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Deliciousness insues
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Newly remodeled...the place looks amazing! Great sweet and unsweet tea!
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Had the Turkey jalapeno crunch and it was perfect. Of course can't forget their awesome tea!
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