Molly Maid, LLC
Client Reviews on Molly Maid, LLC
Feedback:
Uly and Zainab came by today to do a move out cleaning. They had the job done quickly and professionally, and I’m so impressed with how everything looks! The price was also incredibly reasonable, and they were able to accommodate my needs with only 2 days notice. Very happy and impressed with the service provided.
Feedback:
For mothers day, my husband promised me a cleaning service. Not knowing the going rate, he called up molly maid and scheduled a cleaning; $300 for a 2,000sqft home?!When he told me the price I told him that was absurd! He called around to other services and was quoted reasonable fees of around $100. He called back to cancel, less than 24 hrs later and was then charged a $50 cancelation fee. Absolutely the worst customer service I have ever heard of.They obviously are not looking for new clients!Complete rip off, even if we had kept the scheduled cleaning. DO NOT BOOK WITH MOLLY MAID!
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Terrible customer service
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We have been with Molly Maid for several years and think they are on the cusp. There are times when they are responsive, engaged, and committed. Unfortunately, they experience significant turnover and that impacts long term consistency. I would say they are above average, but could be much more.
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Cheyenne and Taylor clean my companies building weekly and are so efficient/friendly. If you need a good team to be efficient and to trust I would recommend them.
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Taylor and Cheyenne have been cleaning our house for weeks now and we couldn’t be happier
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Uly & Zainab do a fantastic job cleaning our home and they are also really fun and playful with our 2-year-old son!
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Terisa, Lillian and Anna did a great job. Pleasant, efficient and thorough!
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I've used Molly Maid for several years now and have been very pleased. I have requested to always send Uly and her team. Today they sent Uly, Zainab & Charlotte and as usual, they did a great job.
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I took a couple of photos of the job they did. If this is what you consider clean go ahead and hire them. I do not like to leave bad reviews because I think everyone can have a bad day but they have yet to respond to my complaint. Charged my credit card and left a note saying they couldnt clean my place completely. I needed the place clean by monday for new renters so I was forced to take the afternoon off and clean it myself. I was able to make the place much cleaner with little effort.Update: I was asked to give some photos and I forwarded to the email address they gave me. It has been 2 weeks since then. I have received no response. I called again and was placed on hold for 15 minutes and gave up. They obviously dont care when they do a bad job.
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