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Client Reviews on Mr. Sandless

    • 3.5
  • 15 Reviews

Most helpful positive review

0 people found the following review helpful

By william hart Oct 19, 2019

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Most helpful critical review

0 people found the following review helpful

By Sean Quinn Jul 19, 2019

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Great service, floors look really nice ,

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Actually I was a resident of the house and my mom was the customer who posted the review under me and I’m pretty sure that we’ve had a couple guys come out a couple times to fix/re-try to finish the floors within less than 5 months.. I also don’t see how my experience/complaint is exaggerated.. I will say that yes all issues were resolved. DO NOT USE THEM! Totally dissatisfied with their service. They got the stain all over my woodwork that I had to fix! I didn't have scratches on my floor and now there's scratches everywhere. The floor looks worse now than before they refinished them. When I called to tell them that I was unsatisfied they tried to blame it on me! It's taken me 5 months to get them to send someone to my house to look at it. They are the worst and a waste of money!

Feedback:

They do horrible work .dont train employees force ppl to write good reviews product is trash they guarantee work they just take a deposit and find any excuse to not give it back wouldn't recommend just get your floors sanded they basically charge you to put nail polish on your floors that womt hold up and if something goes wrong they blame the customer or employees not the trash product

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Great customer service and workmanship. I highly recommend them for any floor issues you may have

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Reliable and affordable! Great team and great work.

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Couldn’t be happier with the my floors mr sandless is awesome! From the office dealing with Matt all the way to the guys who refinish the floors. I told 3 friends and they are scheduled to have their floors refinished also. Wish I could give 100 stars, thanks again guys!

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Good guys, that offer great customer service and prices.

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Kevin, the owner, asked me to write this review, and I am only too happy. I had bought a property that was completely carpeted. We knew there was hardwood underneath, and when I peeked under the corners of the rooms, the wood looked good. However, after I removed them, I discovered god-awful floors. At that point, I thought I'd have to get them sanded. A neighbor told me about Mr. Sandless. We handled the whole project over the telephone, and Kevin could tell from the pictures what was possible. The price was right. He assigned us a guy named G and two helpers. What they did was amazing. We needed a few boards replaced, but they installed them so that we couldn't even tell. They did some staining of the floors to hide some blemishes. The only thing they couldn't entirely hide were scratches, but they did a great job of making them less noticeable. Bottom line, I'm thrilled! Floors look amazing! I have already recommended Mr Sandless to my friends with hardwood floors.

Feedback:

We had a multitude of stains on the floors of our rental. I called someone to sand and they came out and told me that the stains were in the wood and couldnt' be sanded out. I called around and Mr. sandless said that we could replace the wood or try blending them out. I liked that they said the floors werent otherwise to bad and that we could avoid the sanding and use there sandless process which was less money. They came out really nice! You can barely even see the stains! Thank you Mr. Sandless.!

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Staining was done wrong and 2 yrs later the floor looks the same. Spend the money and do it right unless you're moving.

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