Mrs. Fields Cookies
Client Reviews on Mrs. Fields Cookies
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I really enjoyed the fast service and they were able towrite whateverrrrr i wanted on my cake 🎂
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Prices were a little too high, it was a dollar per cookie and those cookies were above average but not the best I’ve ever had.
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WORST PLACE EVER. MY SON PASSED OUT SO I RAN TO GET WATER THEY TOLD ME IT WAS A DOLLAR I ONLY HAD A $20 THEY TOOK THE MONEY AND WASTED 2 MINUTES TO GET THE WATER I HELPED MY SON THEN ASKED FOR THE REST OF MY MONEY AND THEY SAID WHAT MONEY SO THEY TOOK MY MONEY TOO
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I order from this store every year for my son's bday. I live in another state so I just have to call and describe what I'd like on the cookie cake and he picks it up. They always do a great job, but this year was especially amazing... I asked for a camera, knowing it could just look like a black square blob... but, It looked like a camera!! I wish I could add a picture to this post so all could see. He was stoked. I'm thrilled he loved it... The staff at Mrs. Fields at Park Meadows Mall are artists with icing on a canvas of cookies!! Thank you so much!!!
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Way over priced and not that good. Service with a horrible attitude!
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cookies are very fresh and soft
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wow. simply amazing cookies, kind service, but at a mall.
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I ordered cookie cake and it was very soft and delicious cookie cake i have ever! Also It was awesome decoration!
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We were making a trip out to Mrs. Fields to get a cookie cake for a birthday party. Mrs. fields is one hour away from our house, but we typically had good experiences so we figured it would be worth it. We did not realize in store, but they gave us an uncooked cookie cake. My mom had a few bites of the cake and got ill which is when we realized the cake was way too soft to be cooked. It practically fell apart at the touch. We decided we would call the store the next day(today) and try to get it resolved with a refund as nobody in our household has time to make the hour trip out there again until this weekend. We spoke to the manager, Jessica, and she was incredibly rude. Kept telling us she can’t give us a refund without proof (we sent pictures of the cake but she wanted us to come in with the cake today or tomorrow). Overall, she was an extremely dismissive, disrespectful employee. When we asked for a number for corporate to speak to a higher up who could help us, she responded to “google it.” We will never be going back to Mrs. Fields and we will be telling anybody who expresses interest in this company about our experience. Truly sad that what should have been a wonderful birthday has become a battle with a company just to get our money back due to an inedible, uncooked cake.
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Smells so good in here!! Yummy
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