Client Review on Mulberrys
Feedback:
Ugh, I am so disappointed with this place... I had an issue with this service a month ago, the last time I was here. It was resolved so I gave them another chance, and it went just as bad, if not worse.I dropped off a dress for a wedding, and was told it would be ready by Wednesday. I called yesterday to check on it and was told it would be complete today, Wednesday- and it was not. I went in to pick it up and was told it would take until Friday. I understand that the seamtress just got booked and was super busy and doing her best, I just wish that the receptionist would had told me about this yesterday when we were on the phone. I have this wedding in 2 hours and have absolutely nothing to wear.The seamtress called me and said she could rush it, and have it done in 30 minutes. Though I appreciate her efforts- I am unfortunately on a super tight schedule and already on my way to find something to wear and I was unable to make it work. There should be a better system- if an item is no longer expected to be complete by the due date, their system should be able to send an email or text notification. Never again.
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