Client Review on Pearson Ferrier
Feedback:
If I Could I would give no stars. DO NOT GO WITH THESE ESTATE AGENTS!!!!They did no repairs on the house, we had to constantly ring up and tell them what needed doing but nothing got done what so ever. There was mould in the front room going up the walls, the fire place in the front room did not work so at winter it was FREEZING, yet they refused to come out to the fire place and get it sorted. They said they would send someone out but they nobody ever turned up. The temperature gauge in the boiler was knackered, we got messed around with the plumber they employed and he never came back with the part for the boiler even though we was told he would be back by the estate agents!!!!! So we had to run the tap upstairs on low so we could get some hot water. They do not take notes of appointments as we was due an inspection waited in all day, 45 minutes later after they should of turned up we ring up to find out nothing was even booked in and nobody was coming. Everything was just falling apart in the house, badly built and was even told there was mould before we moved in but it had been sorted out. Within a few months it was back due to them refusing to fix the fire place that was causing the mould in the front room as it was cold in winter! To top all of this off we saw a RAT in the kitchen when we was cooking a meal, this was the last straw. Rang up to complain to be told it was our problem and that they was not going to do anything about it!!! So we moved out the next day and have never looked back. Also got told the last tenants left on bad terms so I’m assuming the rats were there on the day we moved in and they did nothing about this. Absolutely disgusted with the way we have been treated, we will never ever use this company again and advise anyone to stay well clear as they do not care about the clients or the houses they are letting!!! Heartbroke as they was our first home together and has really put us off. They seem to deal with problems asif they are some sort of joke?? You should be disgusted Pearson ferrier
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