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Last Updated May 1, 2024
Client Review on Persona Pizzeria
Feedback:
Pizza is delicious... but the service was stunningly poor. I called in an order at 5:35p and they said 15-20 mins. I arrived 20 mins later and noticed the pizzas hadn’t been put in the oven yet... no big deal.I paid, gave them a tip and waited... and waited... and eventually asked what was happening as it had been 40 mins and I had called ahead. Mind you, this was on a slow Thursday night, literally no other ppl in the restaurant, just four incompetent employees. The assistant manager offered to refund half of my pizza order but got very defensive when I shared my dissatisfaction when I noticed my pizza were just sitting by the oven, uncooked for the entire 20 mins I was waiting there. Ended up taking nearly an hr... and still, nobody in line! It’s just pathetic.
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