Pet Supplies Plus
Client Review on Pet Supplies Plus
Feedback:
Deeply saddened to write this review, but this has to be said. A week ago at the Phoenixville, PA location I stopped in this store to get a new filter sponge for my tank. As a fish lover I rarely stop myself from looking at what fish are in their tanks. I originally noticed all filtration was off and none of the tanks provide a simple 2 dollar air stone either. I assumed they were doing simple maintenance because I turn my filters off as well to clean my tanks. Today I found out this was not the case. I walked into the store to find still cloudy dirty water in the tanks, fish that normally are docile frantically moving and swimming to the top of the water for air and then crashing into the glass or the gravel bottom due to the lack of space, and as always, a good amount of dead fish in the tanks. The part that really got to me was their total lack of information telling customers these fish are not for sale due to possible disease now being carried due to still water, excessive ammonia levels and temperature drops just to name a few. Guess what, THEY ARE STILL SELLING THESE FISH! Hello everyone, if you buy a fish from this location you are not only bringing home a more than likely parasite filled/ bacteria infested fish- but you are also going to have those things spread in the waters of your own tanks and hurting your current fish. This is not the first time I have seen horrific things from this store. Just over a month ago I noticed almost half of the feeder fish (at least 100 ) dead and attached to the filter and was told it was a bad shipment they received a couple days prior. I mean take them out at least! This is absolutely animal abuse and after today I am stopping my purchases from this location and advise anyone who isn't in favor of animal abuse to do the same. Shame on them, and shame on the company who does nothing about it.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
