Client Reviews on Rainbow International
Feedback:
Broke my wine fridge because they decided to move it out by the handle apparently. Had to discover this myself as apparently they didn’t think I’d notice. Reached agreement on cost to replace in writing on 6/12. Insurance paid for their services on 6/25. Email sent 7/5 was ignored. Called numerous times leading up to 7/29 before I finally got a response a check would be cut by 8/2. 8/30 and still no check.
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John, the project manager, stopped in several times during the clean up. He checked and double checked everything to make sure everything that was wet was removed and everything was dry in the end.Cole was amazing!! He has a great attention to detail, and made sure to clean an area I noticed the plumbers had gotten dirty. Then the WOW experience: Cole noticed that the plumbers had torn up some additional carpet to get to the pipe they were repairing, and had left all the torn up carpet in a pile for us to clean up. Cole offered to grab some garbage bags to put it all in as well as take it away for us. This was above and beyond what they needed to do. We truly appreciated him doing this for us!If we ever were in need of clean up again these guys would definitely be my first call.
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Fantastic company to work with. Polite, responsive, do great work, and they don't try and slide in unnecessary services or up charges. I've never had an unhappy client that I have referred their way.
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Brock Lavoie ( project Mgr) is an amazing man from day 1 to the very last day when my house was finally 100% complete he was always there for me. He was always there to listen and offer any help needed when I was not happy with the other contractors working on my house if it wasn’t for Brock and his kind heart I would of gone crazy lol... I would highly recommend Brock and Rainbow International thank you again Brock you were great 👍
Feedback:
the guys that came out to my house were Awesome. You need to give Cole a raise. just found out that they damaged my grandmothers cabinet and didn't have the decency to say anything at all
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This company lost and damaged several sentimental items of ours followed up with extremely poor communication. Brock has yelled towards my wife several times over the phone. We have text messages saying “Can I call, I promise I won’t yell “ from Brock, real professional. David the “manager” said that they were too busy to even take our job in the first place. So why take it? If could give any advise for anyone thinking about using this company, don’t.
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Do not use these people. Caught there guy looking in my dirty clothes...
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Good folks. Very good communication
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