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Client Reviews on Salon Professional Academy, The

    • 4.2
  • 74 Reviews

Most helpful positive review

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By Amie Peterson Oct 19, 2015

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Most helpful critical review

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By Shelbi Keller Sep 28, 2019

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Feedback:

Have gone here several times to get my hair colored. They have been great everytime! Pricing is fair and quality is great!

Feedback:

Innovate Salon Academy is a great place to go for a haircut and blowout. The students who do my hair are always so patient and ensure my hair is exactly how I want it. They do a thorough and great job. I have been going here for the past two years and I would definitely recommend it!

Feedback:

Went it for a highlight and the front looked okay after a second time of bleaching because I didn’t like it the first Time. Once I got to apply moisture in my hair and put it in a bun, just realized half of my back hair is black and I have to go buy dye to do it myself. The lady who did my hair doesn’t know how to flat iron. She flat iron half of way through my hair instead of going from roots to bottom. The hair just doesn’t blend at all. This student is to graduate next month and should be able to show confidence when doing a customer’s hair, her lack of confidence made me uneasy the whole time and not trust what she was doing. My day is completely ruined because I could have dyed my hair at home or gone to a professional. Some sections of my hair were red instead of blonde. Hair is a complete mess and i am so disgusted cuz now my hair is ruined till I dye it gain. If a customer comes in and you are not confident in doing a style requested be honest and let them know. My hair is patch blonde and patch black.

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Kelsey did an amazing job on all over color. She was friendly and listened to what I wanted. I came in asking for the same thing 2 months later and another lady did it. She was super sloppy...getting my back wet, face wet while in sink and hairdye on my shirt. She wasn't friendly, also late in getting to me when I already had a scheduled appt. I told this new girl what I could spend...and how I wanted to keep it at $40 like the last time. Also wanted the same color. It ended up being $70. I shared how wrong it was for me to pay for extra that I didn't want or need. Some people who are here are scammy so you have to be careful who you book with.

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They did great job. I am happy with their service.

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Went with my daughter to get our nails done. My daughter wanted white tips but the technician forgot and gave her regular nails. When she was done the nails looked ok. We left and not 20minutes later one of her nails broke off and the polish on some of her nails smeared and looked awful. She ran to a regular salon and paid to have them removed. My technician was very new and I was the 3rd person that she had ever done nails for, I was considered her model. She did state that the nails would not be perfect, so I was expecting so so nails. I got the white tips but instead of tips half my nails were white. Granted I do have small nails and can make doing my nails difficult. The shape of the nails was to be round but they were so uneven that when I went home I had to refile them to get them even. Woke up this morning and lost one nail and a few hours later another popped off. Got so ticked off I took the rest off We paid $18 each when we were told over the phone that since we would be models it would be $10 each. As friendly as the technicians were we won’t be going back. I will stick with paying a higher price and get nails that will stay on longer than a day.

Feedback:

As always, Salon Professional lives up to its name as being very professional. Hair stylist very competent and talented ... I highly recommend giving it a try.

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The first time I went and got my hair dyed black it was great was really happy with it. So why not go a second time right? NO DON'T DO IT! I called a week ahead and got an appointment and explained at that time I want to color my hair 2 colors. Showed up 15 min early checked in at the desk and than sat for 45 mins finally a tad annoyed I go back to the desk the girl at the desk say "what know way" she says she will find out what's going on. She comes back to the desk and tells some other worker that's at the front desk the girl that I was scheduled with was just stand there doing nothing! So finally the girl comes over and I go back after an hour now of waiting. I sit in the chair show her the picture of what I want done. She says I'm so excited to do this so sorry I was told you were a no show. So I was going to help other girls with their clients. I am like what!!!! So she goes and get an instructor and I show her the picture as well of what I would like. I wanted purple and black! After sitting there for 4 and a half hours I got the blue black hair and NO purple shoes at all why because it was not done right at all the girl bleached the part I wanted purple than washed and dyed my hair than tried to do the black and purple all at once no separation st all. So she gets done with coloring it all at the same time. At that time I said this is all going to be black she say this is what I was told to do it should work. After rinsing my hair twice cause she didn't get the dye out the first time. I have blue black hair! And on top of that I get charged 81 dollars!!!!! I even said to the lady cashing me out you have got to be kidding me after all this and charge me for toning to? I understand the people here are in school but seriously! Very very disappointed!

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Wonderful service I received a fresh blow out and an installation of extensions. My hairstylist was friendly, down to earth, and made me feel comfortable. 5 stars!

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Went in for a massage to focus on my headaches and neck pain. The therapist did not touch my head or back of my neck... spent most of the time on my back and feet.

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