Client Review on Select Sandwich Co.
Feedback:
AWFUL experience, will not use again. Called to order a dessert tray for a meeting. Was told that I would receive confirmation of my order via email same day. Day of delivery the driver was late and when I called to see where he was he hung up on me and I had to call again, prolonging delivery. While on the phone he claimed he was "here" two times when he was nowhere to be seen. When he finally arrived he blamed being late on a service truck on the road blocking our entrance with no apology. Furthermore, the order was incorrect and they tried to charge us a fortune! I had ordered a medium platter (12-15 people) and was brought a tiny platter for 8. We were told that it would be $65 for the platter + delivery. $65 for 8 small pieces of pastry... I never received the confirmation email and the driver was told that I had confirmed the order. While discussing the mix up the driver was unsympathetic and kept going on about how they've been paid lots of money by our company in the past. How distasteful can you be boasting about money and that you've catered to us in the past? You'd think after the mix up the driver would at least call head office and try to offer something like a discount or wave the delivery fee. Horrendous. Say goodbye to our business.
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