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Client Review on Towneplace Suites of Marriott

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The Residence Inn by Marriott Pensacola Downtown is exceptional!!!From the time Orlando (front desk staff) checked us in - to our departure a week later - everything was perfect! Everyone on staff is congenial, knowledgeable, helpful and genuinely interested in their guests. We especially appreciate Orlando for his help with an issue and for his dining suggestions and we appreciate the manager who accommodated a special request.The breakfast is fabulous in selection, presentation and taste - the breakfast ladies do a wonderful job of always ensuring everything is well stocked and they are very thoughtful and friendly.The rooms are well furnished and every detail thought out. We had a studio and we were happy with comfort, cleanliness, and style.We had no housekeeping during our stay (because of a pet and to help the environment), but the housekeeping staff in the halls were always friendly and happy (unlike many places we stay where housekeeping is often frowning). There are many great restaurants nearby the hotel - from quick eats to fine dining. (Our favorites were cajun, seafood, and thai). And the hotel is only a few miles from the beaches, shopping, and other tourist interests (we were there to visit the Naval Aviation Museum).The hotel has a well maintained lawn with lots of grassy areas to walk the dog - and a wonderful park for dog walking only blocks away. We have stayed at other Marriott properties in USA and the islands and always expect and receive greatest service - but what we experienced at The Residence Inn by Marriott Pensacola Downtown was exceptional!!!

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