Towneplace Suites of Marriott
Client Review on Towneplace Suites of Marriott
Feedback:
NIGHTMARE EXPERIENCE- Marriott Marquis Atlanta. WARNING - do not stay in room 4309. My husband got insect bites all over his bum, back and the back of his arms and legs while sitting on the sofa. We know it was a bedbug because the next day, while he was shaving, one was on his neck biting him. We saw it before it got washed down the sink. When we told the front desk about it, they said they needed proof!!! I am a PhD scientist who was at a conference in Atlanta. We paid close to $1000 for the horror of staying in this hotel, and then they chose not to believe us? I wasn't looking for compensation, but wanted them to take the problem seriously. Now we are dealing with the fact that our luggage and clothing may be infested.There were other less impactful problems, like the shower not draining, and the fact that the only available electrical outlets were behind (the bug-infested) couch and virtually impossible to reach. The sheets were not changed while we were there and they smelled of mildew.I've been a Marriott rewards member for years. After this, I will be reluctant to ever stay in one again.I'd give this hotel a minus 5 if there were a button. Avoid if you can!
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