United Parcel Service, Inc
Client Review on United Parcel Service, Inc
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UPDATE: 07/19UPS, UPS Store Corporate in San Diego and the Insurance Company they use to guarantee safe travel or you’re covered , DENIED all claims. Although I packaged it extremely well( 20 years in business shipping) with 4”-5” Of foam and packing and they wrote me off! They claim it’s safer to let them pack at the store but that does not guarantee it gets there and the reviews I’ve read claim they don’t pay even if the store packs. What does that mean during November and December for all those Christmas packages we pack and send? They’re saying pay an extra $50 dollars or if it’s expensive you may be ??!?.,,,,/:!!. UPS and the UPS Store Corporate are not standing up for their customers and not protecting our desire to send an expensive package soundly, securely and with confidence in not losing all invested. I stand here , with the best of intentions, wiped out by recklessness in the shipping method! Original review:I shipped a valuable sculpture in a large box and packed incredibly well. I added $5000. Insurance because that’s the new price and most importantly, wanted a red flag that let UPS and driver know, handle with care.Yhe package arrived trashed into little bits and customer upset. UPS denied claim immediately without looking then final went out and denied again with no real reasons. Worse of all, I the owner is not considered the shipper and cannot talk to UPS. The store has to advocate for you.i want to talk for myself. I am still fighting this injustice and UPS store Corporate is now involved and we’ll see if the donthe right thing. Hold tight
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