Wallbeds N More - Keller Texas
Client Reviews on Wallbeds N More - Keller Texas
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Great store and great product..... Cheryl took time and showed great concern & interest in making sure we chose the correct bed for my son. They worked with my schedule to help install the bed as a surprise for him. It all worked out! We love our wallbed!
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Very helpful staff and a wide variety of wall beds
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Cheryl was a joy to work with and I received my wallbed today. I absolutely love it! Cheryl was very knowledgeable and educated me to helpe me find the best option for me. The delivery guys were on time, efficient and fun to visit with while setting up my bed. Excellent quality! If you are looking for a great space saving option, call them!
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Cheryl provided excellent customer service and the installation was fast and professional. We purchased the Euro table Wallbed and mattress, and we are thrilled with the quality of manufacturing and the look of the final product. So happy!
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The golden rule in real estate is " Location, Location, Location". To me the same rule applies in the world of Wallbeds. It's 'Wallbeds n More, Wallbeds n More, Wallbeds n More". Specifically the Wallbeds n More store in Plano, Texas. Both the owner Hung Truong and Cheryl Mullins in sales/support went above and beyond in helping me out of a nightmare situation involving the purchase of a wallbed unit from a different vendor not far from their location in Plano Tx. - That vendor was Costco..... The Costco wallbed was less expensive and looked beautiful in the Costco photos - but that's where the nightmare began.1) Costco only sells the beds online and they don't provide any customer support of any kind after the sale. 2) No assembly support - Due to liability issues Costco won't even recommend anyone to help you put the wallbed together and the Costco wallbed I purchased was difficult to assemble according to professional contractors I hired to do the installation.3) Contacting and Contracting someone to put it together is left totally up to you. Once assembled, you're completely on your own as Costco does not provide any repair service should your wallbed not work properly as in my case. Costco's response for the problem I was experiencing was to simply return the 800 pound wallbed I had just paid contractors $400.00 to install.4) Wallbed made out of the country.....The manufacturer of this Costco bed is located in Canada and they didn't have any technicians or repair shops in the USA & would not recommend or send someone from Canada to repair the bed due to the expense of travel. My wallbed was heavy and difficult to lift up into the wall frame . Manufacturer believed the problem to be in the pistons & mailed me replacement pistons that I had to change out myself. The problem remained and the bed stayed in the down position for 8 months (thus defeating the purpose of a wallbed - to save space) while countless phone calls and emails were exchanged in trying to figure out the problem. The last thing I wanted was for a family member or house guest to hurt themselves trying to lift up a heavy and defective bed. 5) Lesson Learned ! ...... The Costco wallbed was finally returned and my money reimbursed. The difference in price between Costco or any other wallbed vendor compared to Wallbed n More in Plano,Tx. is not worth the stress, anxiety, and frustration, not to mention the safety issue of an inferior made product. You get what you pay for - Lesson Learned !6) Wallbeds n More in Plano, Tx. - Hung Truong and Cheryl Mullins were aware of my situation and when the dust settled with Costco, I made my way straight to their store . Their product knowledge and professional and friendly attitude along with a great choice of wallbeds all made in the USA , all made of wood & not particle board, made it a no-brainer to purchase a beautiful Barrington wallbed unit that was installed by their own factory trained technicians. The fact that the wallbed is easy to pull down, a breeze to put back up and looks incredible is very satisfying. Knowing Wallbeds n More is here locally providing customer service and support in sales and repairs if necessary and not in a foreign country is a BIG PLUS in my book.7) Avoid Mistakes and do it right the first time. YES, there's cheaper less expensive wallbeds out there , but you'll quickly realize you get what you pay for. If you're in the market for a quality Wallbed that not only looks good but functions properly and will last for years , I highly recommend you stop by and visit HUNG & Cheryl at Wallbeds n More in Plano, Tx. They'll take good care of you and your shopping experience will be a pleasant one.Take it from someone who's had a bad experience buying a wallbed based on Price Alone..... IT'S NOT WORTH THE HEADACHE - As for me - LESSON LEARNED !!! THANK YOU Hung Truong & Cheryl Mullins for your time and help in turning this wallbed nightmare into a beautiful & happy ending . Juan M Romero
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Very Nice Shop the beds were amazing nice service the beds are custom made for each customer nice touch ....
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Probably the neatest idea ever in space saving. Had a couple of friends get one and it was the one that folds up into a table and I had no idea that there was a bed there. Perfect for you or if you have guests overnight. Now my fiancee wants one so her mom can use it when she visits. (Oh, goody.) Exceptionally nice people who work there and the owner is a really good dude. Most, if not all, of the beds are featured there (which would be impossible if they didnt fold up). 6 months to a year in no interest financing, even if your credit is just average. An outside company does it. Headed back there next week. Highly recommend these guys.
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Had a great experience buying a wall bed here. Cheryl Mullins took good care of us, was easy to work with and provided great customer service. Was definitely worth it to have them install the bed. The installation crew was quick, competent and easy to work with. Would highly recommend!
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We purchased a queen size mobile wallbed from Cheryl a few months ago and it is awesome! It takes up very little room in our office and now we have an extra place for our family members to sleep when they visit. Cheryl was a pleasure to deal with and was very accommodating to our needs. We will definitely be purchasing another mobile bed in the near future.
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"Our custom wallbed is a beautiful, quality piece of furniture that is often complimented. The versatile functionality allows us to make the best use of our space in our guest bedroom/den. Cheryl was a delight to do business with. Her team was timely and paid attention to every detail during installation to ensure satisfaction. I highly recommend Wallbeds N More!"
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