Aaron's Sales & Lease Ownership
Client Review on Aaron's Sales & Lease Ownership
Feedback:
This is for the Saginaw tx location. I've had a horrible experience and I've had my tv for only 4 days! My husband surprised me and bought us a 55in flat screen. It came in that Friday and the guy hits the tv on the stair railing. When we told him to be careful he yelled at us. When he got inside we asked for him to set it on a dresser for us since my husband couldn't bend over. He gave us a lame ass excuse threw the remote and left. We set it up and noticed he dinged it up with the screen. They told us they would take our old one and give us a replacement when we called. That Tuesday someone came to get it and didn't have a replacement. We called AGAIN and they told us someone would be with our replacement within 15 minutes. 15 minutes passed nothing. Called again and they said 10 minutes. 10 minutes passed nothing. Called again and they said at 9. It 1as 10 and we rescheduled for Wednesday. Wednesday came and I had to rush my husband to the ER. They kept delaying it. They told us they will be here between 3 and 8 today. If they don't come today I'm canceling. We aren't paying 70 a month for a tv if we can't use it. Please don't waste your time here. The people are rude and lazy. Customer service is terrible and i have no good words for them. They won't even give us a refund because they say we were the one that damaged everything.
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