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Client Review on Alloy Wheel Repair Specialists

Feedback:

Had an extremely difficult time with communication with this company. Took my car in several weeks ago to repair 2 wheels that had curb rash. Was very specific that I needed to pick up the car the next day to go to the airport. Was assured over the phone and in-person that it would be ready. Showed up the next day, they didn't have the right materials to do the job, and no one called to inform me. I took the car, and called a week later when I got back. I sat on the phone for 20 minutes before they came back and said no one that was on-site could confirm if the materials were available, but the Operations Manager would be in at 4:30 and would call me with an update. Still no call, 2 weeks later. Disappointed in the complete lack of communication, and based on the other reviews it's only when there's a deviation from standard fixes that issues come into play. Can't recommend based on my experience.

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