Apex Energy Solutions
Client Review on Apex Energy Solutions
Feedback:
We had a horrible time with APEX. They delivered the windows on the back of a pick-up truck (unprofessional delivery and exposed expensive windows to travel elements during transport), they got lead-based paint all over the carpets and floors and didn't take any precautionary measures to prevent dust and chips from getting everywhere and didn't clean-up even though they said they conformed to EPA regs and standards (hmmm), consistently brought damaged windows to the house for installation and did not examine them prior to or after installation (owners caught the deformities), customer service communication was horrible as they would not return calls and would only discuss problems via email, window selling agent over-promised and under delivered (no thermal imaging was performed as promised and he was not there for final walk-through as promised), installers dropped windows on the ground during installation and were helped by non-APEX contractors working on the house next door and APEX still installed the dropped damaged windows, took three separate occasions to install, replace, and replace again the windows which required us taking time off from work and moving furniture, installers pried the old sashes out causing significant damage to the exterior window trim, and who knows whatever else that I didn't catch. Our Swiss handyman who brings a lot of attention to detail in his work came to the house after the APEX installation and immediately started to comment on the shoddiness of the installation. I had to ask him to stop commenting as he was only examining the first window, and I didn't want to hear his observations and findings on the next 15 windows.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
