Ascend Hotel Collection
Client Review on Ascend Hotel Collection
Feedback:
I had a slip and fall accident on September 24, 2019, requiring an ambulance ride to the hospital, at the Tacoma Park MD Quality Inn. When I returned to the hotel in the morning and attempted to file an accident report, the manager on duty refused to give me a report, or furnish me with the hotel's insurance information. It took almost a week for me to contact the General Manager, Bob Patel, who told me he did not believe I had an accident. He is still refusing to furnish the insurance contact information. Quality Inn and Choice Hotels is making it as difficult as they can for me, apparently in hopes I will go away. Why is this? Why is it not simply that they give me the information I require, I file an accident report, and deal with the insurance company?Let me assure you all at Choice Hotels that I will not go away!
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