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Last Updated May 1, 2024
Client Review on Ascend Hotel Collection
Feedback:
Ten minutes on hold for customer service representative to find out if a room was available. Representative had such a heavy accent (Indian I believe) that I could barely understand her. Web site the pits. Slow to load, hard to navigate, and - hard to believe - no email address to contact them. Seems as if they want to make it as difficult as possible to do business with them.
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