Edition:

Client Reviews on Benham REO Group

    • 2.6
  • 7 Reviews

Most helpful positive review

0 people found the following review helpful

By Jared Richards Oct 19, 2019

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Most helpful critical review

0 people found the following review helpful

By Toyota Diesel Oct 19, 2019

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Feedback:

We recently bought our first home and Abby was awesome! She was prompt on setting things up and helping us find professionals to answer any concerns we had about the house. She gave advice when asked but we never felt pushed into anything. If you’re in the market for a house I’d highly recommend her to help make the process smoother!

Feedback:

They don’t answer the phone and don’t respond to messages by the time they get back to you the property is already SOLD they are the worst by far

Feedback:

This review is long overdue. We purchased our first home through the Benhams. Our Experience was in no way a positive one. We placed an offer on a house and we ended up losing our earnest money when we did not accept their counter offer. Our realtor told them some personal information when we declined their offer and the selling realtor refused to return our earnest money. Our realtor would do nothing for us to ensure it’s return, even though we asked many times. We never got it back. The house we ended up purchasing we didn’t want. We felt pressured into buying it. The house was being sold by our realtor’s friends, who also happened to be a realtor for the Benhams. We felt like she was working to sell their house more than working to help us find the house we were looking for. True, it was ultimately our decision, but being first time homebuyers and not having a good realtor (and feeling like we were under pressure), we made a horrible decision. We absolutely hated the house the whole time we lived there. So all in all, our experience with the Benhams was awful and I would never recommend them.

Feedback:

I'm a real estate agent in the Charlotte NC area and sent an email out one evening with some questions regarding an REO they have listed. By 7:40 the next morning I heard back from the Tara, the portfolio manager. Over several years, I've reached out to her multiple times on various homes. I've had nothing but great response times and a helpful attitude. I actually smile when I know I get to have her on the other end of the transaction.

Feedback:

If I could pick 0 stars I would. I had an agent named Frank refuse to submit my offer on and REO because he thought it was too low. Isn't that for the owner of the property to decide.

Feedback:

I have nothing but good things to say about Benham Real Estate Group. My realtor was Mr. Matt Stevens and he is awesome. As a first time home buyer I had a million questions and Matt made sure I understood everything. He went above and beyond to make the process smooth. I am so thankful for all of his hard work. We love our new home.

Feedback:

Tried multiple times to see a property that they were listing. Couldn't get anyone to answer the phone or call me back. Stay far away from these people.

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