Brake Masters Systems, Inc.
Client Review on Brake Masters Systems, Inc.
Feedback:
Worst service ever! I've been going to the Apache Junction Store#167 and last weekend dropped my car off to have brakes done and I should have only paid $179 or $200 at the most. They charged me $890!! There are charges on my receipt that I know they did not need to do like a brake line flush! They didn't replace my master or slave cylander so that was a $53 unnecessary charge not to mention they put ceramic pads on my car & sold me rotors that I didn't need and they never asked me if I wanted the expensive pads they just put them on my car! I had my oil changed in September & my car has never had an oil leak but it does now! I said something to the mgr and he avoided the question! They also put a new battery post on my battery & charged me $54.60 then when my cable melted & I had to get my car towed 50 miles to them the mgr said it's not their fault my cable melted, he doesn't know what happened to my car when I left (less than 24 hrs earlier). I told him they just replaced my cable 2weeks ago and they are fixing it, then he said it would cost me $117 for each post to be replaced! I said I'm not paying that when it's your company's fault & hung up. Then he calls me back saying I was right they did replace it and they will do it for free & my car would be ready at 1pm. I get my car & requested a printout of with they did w/the amount they would have charged me, I get a receipt for -$34.00! They only did one post and wrapped the wires in electrical tape! So I called to ask why I was charged $58 last time and they replaced it with a cheaper part & they hung up on me! Been calling corporate but they never call back so now I'm reporting them to the BBB!
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