British Swim School
Client Reviews on British Swim School
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The school is perfect for our kids. They are very patient with my youngest who really doesn't want to put her head under water. My oldest they are quickly advancing her as she is picking up on the required skills very quickly.
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My daughter still in class there and I'm absolutely happy since 6 months to 16th year old to the improve so much! I'm and she loves the teachers, she can stay with each one and still happy!!
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No many owners will call you to take care if you. Go above and beyond
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I really like how gentle the teachers are. They made my girls like swim lessons and look forward to them. In just a few weeks I saw mayor improvements. Thank you!
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I have been really impressed with the British Swim School. All of the instructors are awesome and have been really supportive of my daughter. They helped her get over her fear of water and now she is finally enjoying swimming. The boost to her confidence and self esteem is something I contribute 100% to the team at the British Swim School.I also want to give special recognition to swimming instructor Kaylin. During a swimming session, I watched Kaylin instructing a child with special needs. The patience and attention she gave to the child was something I was extremely impressed with, it went beyond what you normally find in customer service and truly speaks to the character of the staff at the British Swim School. I would certainly recommend you give the British Swim School a chance even if your child can swim, the techniques they are teaching can last a life time, and range from basic survival to competitive swimming. Overall, I am definitely happy with the choice I made!
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I have nothing but positive things to say about this swim school. After using several other programs and facilities I brought both of my toddlers to BSS on the recommendation of my neighbor. I walked into the office on a random afternoon and the director took her time to get to know my childrens’ needs and place them in the appropriate classes. She also thoroughly explained the program and policies and gave me a walkthrough of the location. I am at the school twice a week and in the six weeks we have been enrolled, I have seen pool maintenance people there countless times measuring the chlorine levels and ensuring that the pool is in tip top condition. Saturday mornings are busy but there is always fresh coffee and the owner is around to chat and make sure parents and students alike are content. My kiddos have progressed so much over the last month and absolutely love their instructor, Caitlyn. We have had a couple of makeups due to my kids being ill and I must say that the other instructors are also very personable and effective with my children. I’m so glad we found British Swim School for our family.
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Great teachers. The owner is very kind and has years of experience in the field. I recommend them!
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I am so happy that our family chose this location! The staff is so friendly and accommodating. Our little one started at 12 months old and has learned SO much. These classes are definitely worth the money. You won't regret signing up your child here!
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We love BSS - staff so friendly and teachers are great! Also there is a lot of flexibility on classes if u can’t make it if you give them notice you can re-range to a different time or day.
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Never will I recommend someone to go to this school. Sunrise and their Aventura location is ran terribly other than Clawens who is typically of great help. Their makeup policy is incredibly ridiculous. My children classes have been cancelled at least 5 times in a span of 2 months due to issues with their pool, instructors calling out, etc. The makeups pile up and when it comes times to use them it becomes an issue. Management is utterly relentless, all they care about is money. Martin the owner is a patronizing, extremely rude individual and the aquatics director you're better off talking to a brick wall. As a business owner, I believe customer service is #1 priority. I will never bring my children in any of their establishment and wouldn't recommend to ANYONE I know. I normally stay away from doing these types of reviews but it's unacceptable to have to pay for mediocre service.
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