British Swim School
Client Review on British Swim School
Feedback:
Never will I recommend someone to go to this school. Sunrise and their Aventura location is ran terribly other than Clawens who is typically of great help. Their makeup policy is incredibly ridiculous. My children classes have been cancelled at least 5 times in a span of 2 months due to issues with their pool, instructors calling out, etc. The makeups pile up and when it comes times to use them it becomes an issue. Management is utterly relentless, all they care about is money. Martin the owner is a patronizing, extremely rude individual and the aquatics director you're better off talking to a brick wall. As a business owner, I believe customer service is #1 priority. I will never bring my children in any of their establishment and wouldn't recommend to ANYONE I know. I normally stay away from doing these types of reviews but it's unacceptable to have to pay for mediocre service.
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