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Client Reviews on Canadian Pizza Unlimited

    • 3.6
  • 56 Reviews

Most helpful positive review

0 people found the following review helpful

By ali khan Jul 19, 2019

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Most helpful critical review

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By Sarah Birkeland May 19, 2019

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Feedback:

I ordered a extra-large pizza and a week ago and told me it will be delivered in 40 mins and they requested me to pay cash and they were out of debit/credit machines. Highly unprofessional but i was like they are human and mistakes happens. But they took 2 hours instead and my friends starved a lot till that time. I called them and they said they are, so they added a 355ml of coke and a dipping sauce. When we got Pizza (after waiting for eternity), we found it to be cold and inedible. It was a great embarrassment for me in front my friends as i recommended then CPU over dominos. They still give me a hard time about it. I called them and complained that Pizza was cold and late and i am highly disappointed. The guy on phone didn't give a refund or replacement and took my phone number and name and assured me that my next pizza order will be free.Today I called them to order my free Pizza and first they took 2 mins to figure out who i am, and then the guy on phone told me that he gave me a pop and dipping sauce free for late pizza(and he said very rudely and at least 5 times, as if it was an act of charity). I mentioned him about free pizza but he told me that i talked to other guy on the phone(i am pretty sure it was same guy as voice was same as last time but he didn't admit it at all) and he can't deliver free pizza to me (even if a pay for delivery). We told me that he might can make free small pizza for me if visit their store. All the time in talk today he was very very rude and unfriendly. Highly unprofessional and very very bad customer service. I just ordered a pizza from Dominos of same size at less price and it just got delivered by the time a wrote this review.HIGHLY UNRECOMMENDED. PLEASE DO NOT VISIT THEM. YOU WILL BE VERY DISSAPOINTED AND FRUSTRATED.

Feedback:

Tasty pizza and good unlimited toppings

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Good pizza by the slice and take out pizza. I've had a tough time with delivery. Good overall pizza.

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Good place great food and nice customer service horrible location

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Open for 20 minutes from when I tried to order, went in. literally just put a pizza in, but won't put anything in for an order in person. Terrible service, no reasoning.Visited again... during the busiest time and there's no pizza ready, they should be making pizza as they're running out not making it when it's gone. Dgaf about their business or customers every time I'm here. That's why I go to the location on 11 Ave. Never this place anymore. Terrible. -1 star.

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Good stuff. A strong 7.6 out of 10. You will enjoy their pies. Its got a little bit of that good grease.

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Yammy

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Best pizza at budget prices! The staff genuinely care about every order. We had an incident where a third party delivery app picked up the pizza and mishandled it in the restaurant, and the owner called us directly to warn us. Sure enough, it arrived at our door in a mess. The owner already had another in the oven for us. Zero stars for the delivery company (you can guess who), and 5 stars for CPU for actually caring about it's customers!!! Thanks!

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This location always has the friendliest staff on the phone and in person. The pizza is a classic YYC staple~ there's nothing pretentious about it! It's simply delicious za!

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Always enjoy CPU, amazing pizza

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