Canadian Pizza Unlimited
Client Review on Canadian Pizza Unlimited
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I ordered a extra-large pizza and a week ago and told me it will be delivered in 40 mins and they requested me to pay cash and they were out of debit/credit machines. Highly unprofessional but i was like they are human and mistakes happens. But they took 2 hours instead and my friends starved a lot till that time. I called them and they said they are, so they added a 355ml of coke and a dipping sauce. When we got Pizza (after waiting for eternity), we found it to be cold and inedible. It was a great embarrassment for me in front my friends as i recommended then CPU over dominos. They still give me a hard time about it. I called them and complained that Pizza was cold and late and i am highly disappointed. The guy on phone didn't give a refund or replacement and took my phone number and name and assured me that my next pizza order will be free.Today I called them to order my free Pizza and first they took 2 mins to figure out who i am, and then the guy on phone told me that he gave me a pop and dipping sauce free for late pizza(and he said very rudely and at least 5 times, as if it was an act of charity). I mentioned him about free pizza but he told me that i talked to other guy on the phone(i am pretty sure it was same guy as voice was same as last time but he didn't admit it at all) and he can't deliver free pizza to me (even if a pay for delivery). We told me that he might can make free small pizza for me if visit their store. All the time in talk today he was very very rude and unfriendly. Highly unprofessional and very very bad customer service. I just ordered a pizza from Dominos of same size at less price and it just got delivered by the time a wrote this review.HIGHLY UNRECOMMENDED. PLEASE DO NOT VISIT THEM. YOU WILL BE VERY DISSAPOINTED AND FRUSTRATED.
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