City Water International
Client Review on City Water International
Feedback:
Alberta H company has been a long term (ten years) customer of City Water International. On Feb 1, 2017 a water cooler that city water owns and maintains had a leak and flooded the entire top floor and the main floor washrooms and offices of our car dealership. The leak occurred overnight on a Friday. The next day we had a crew start cleanup. City Water International sent out their maintenance personal to assess damage They determined that a fitting on their water cooler caused the leak that flooded the dealership.Today, City Water International has used a clause in our agreement to claim that they have no legal obligation for any damages caused by equipment that they supply. Incidentally, the cooler was an old one that they did not upgraded according to the maintenance people .CITY WATER INTERNATIONAL’S WATER COOLER THAT CITY WATER MAINTAINS, GUARANTEES, AND OWNS has created over $10 000.00 in damages to Alberta Honda!! They now use a lawyer to communicate with us, not a company representative! They also tell us that if we stop paying our monthly bill they will start legal action to collect!! It would seem to me that this shows how they like to do business. I have read all of the reviews for City Water. They NOW - MAY 5 2017 - have threatened to SUE out dealership for our goggle review rather than help . MAY 12 2017 City water maintenance crew were surprised to find out that the company is not helping out with the repair of our dealership. They have informed us that the faulty part on the water cooler that damaged our work place was send to the company directly.
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