Clean Revolution Services Reviews
Lauren Lutz
1 contributions
0 helpful votes
Overall Feedback:
Hired these ladies to do a deep cleaning of our new apartment before we moved in (2 bed 2 bath, 1 floor condo- previous tenants had cats with fur everywhere and we are allergic and I’m 8 months pregnant, so we really wanted a deep clean). I was quoted $125-150 for 4-6 hours that they thought it should take to deep clean this size apartment. 2 women showed up about 45 minutes late with no courtesy phone call. Fine. I provided a bunch of brand new cleaning suppplies to be used: paper towels, sponges, toilet scrubbers/cleaner, dusters, stovetop cleaner, cleaner sprays, gloves/etc AND after noticing they brought there own stuff, I asked if they could please use mine that I put out for them instead, as I chose these products/brands purposefully for our apartment and would prefer them to use those and my new clean sponges and paper towels and stuff instead of their rags and cleaners. I then handed them a list of what I wanted to be done and what I really wanted to be focused on first which I went over with the lady who spoke English (which included to start with the kitchen first as that was priority for me, followed by the bathrooms, then bedrooms/living room. So they immediately started on the bathrooms for some reason after I repeatedly asked to start with the kitchen... umm ok.. fine...I also told them they didn’t have to vacuum, as I had just vacuumed and had carpet cleaners coming in the next day. So anyway, I left them to do their thing and told them to call me when they were about finished, expecting to get a call 4-6 hours later, while I went to clean and pack up my old apartment. I got a call after about an hour and a half with them saying they were almost done already. I arrived back and at first glance it looked pretty good, but there were a few spots that visibly still had clumps of cat fur (corners, floor, bottom of oven- baseboards were not really cleaned), but I was like...oh, they probably just missed a few small spots, lll take care of it I guess. So then they asked for payment of $140 for the 1.5 hrs after I was quoted 125-150 for 4-6 hrs. Fine..whatever... After they left and I started cleaning up those missed spots, I found myself cleaning for an additional 3 hours! It turns out that they had missed ALOT of spots- especially in the kitchen which was where I really wanted focused on. I should have taken pictures of the piles of black dust and grime coated paper towels I had after I finished re-cleaning the entire apartment myself. I also noticed that they had left large clumps of cat fur/dust all over the carpets in the hallway- I suppose from cleaning some hairy spots and shaking it out over the carpet or something- but I then had to vacuum AGAIN. Also, they took a bunch of my new cleaning supplies with them!!!! and left me with a few of their different older/ half used products as replacements I guess and 1 old nasty sponge (that was not the kind I bought by the way) that was left in the sink..AFTEr I kindly asked them to use the new stuff I bought instead of their own. Soooo, it seems like they just took my new stuff and used their old stuff anyway. Right...
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