The Closet Factory
Client Review on The Closet Factory
Feedback:
Wow! What a great experience with Closet Factory. I know that usually people only complain online and that if people are happy they do not write a review unless they are so impressed that they cannot contain themselves. I am of the latter group. Every aspect of my dealings with this company made it the best I have ever had. Here is a rundown of my experience:1. The people on the phone were helpful and knowledgeable. They set an appointment for me that worked in my schedule.2. My Designer was exactly on time. That point alone impressed me beyond belief as so many people seem to be late these days.3. The design process was actually fun. My designer asked me many questions and before I knew it we were deciding where my long clothes would be placed and the shoes would fit. 4. There were so many colors and options and accessories. It almost seemed overwhelming there were so many, but she walked me through everything so easily. I added some things to make my closet ever more personalized.5. About two weeks later the installer arrived. Their van was really like a billboard but tasteful. My neighbor noticed the truck and come to see what I was doing. He is going to have work done in his garage now.6. The man was dressed well in a shirt with the company's name. He was so considerate of my home and used blankets to cover the carpet. I was surprised that he had to cut something at my house, but he did it in the driveway and cleaned up the sawdust.7. The install took less than a full day and it was super clean when he left. I moved my clothes in and was so happy! The closet looks AMAZING!!8. The person who designed the closet stopped by to take pictures and to make sure I was happy. A guy in the office called me the next day to make sure I was happy with the work. Boy am I ever!!Honestly, I got on Facebook the same day with pictures of my new closet. It has changed my life and I hope that you take my advice and call Closet Factory. P.S. I saw a few other closet companies and they didn't even come close to the professionalism of Closet Factory. One was super overpriced and another started high and kept taking off more and more money. It was so tacky.
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