The Closet Factory
Client Review on The Closet Factory
Feedback:
Initially a good experience. The designer came out, spent several hours at my home and created a design.Then, we realized she measured all wrong and the job was delayed a month. When things were supposedly fixed by another designer, the installers came out and said the closet wouldn't fit in the space. When I tried to cancel the order, no one returned my call. I have left numerous messages and no follow up at all. They charged my credit card the ENTIRE amount and did absolutely NOTHING! Who does business like that? My credit card company is disputing the charges but it looks like I will be going to court with them. PLEASE BE WARNED NOT TO USE THIS COMPANY! I am shocked that Costco does business with them.. Costco has already received my letter!
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