Client Review on Ramada Inn
Feedback:
7/18/13-7/20/13 I stayed in the Country Hearth Inn in Urbana, Ohio room 104. I called ahead (by approx a month) to ensure that the room I reserved had handicapped bars in the shower because a member of my party needed them. Upon arrival, I repeated this request only to find out that nothing had been done about the request prior to my arrival. We were asked to 'tour' the available room to see if it was to our satisfaction, however, it was the best that was available. There were no bars in the shower....only a seating platform. However, that turned out to be the least of our problems. The light in the shower/toilet area only worked partially (bulb was going bad or there was a short in the wiring.) The toilet was visually disgusting...looked as if someone had poured acid on it and the seat coating was being eaten away. There was mold/mildew in several places in the bathroom stall...all over shower doors/all over the grout on the floor near shower & toilet/on ceiling above walk-in shower. There was no running hot water for the first night's stay. This was an adjoining room and the lock to lock the door between the rooms didn't lock. It just continuously spun. There was no safety lock on the main entrance door to our room IT had been previously broken. There were various hairs in the beds. There were dirt/food particles on the floor between the bed & night stand. Not only was this room unsafe it was also hideously unsanitary. There was not a front desk attendant available 3 out of the 4 attempts I made to speak to them, either. I have plenty of pictures to prove my statements, as well.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
