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Last Updated May 1, 2024
Client Review on InterContinental Hotels Group, PLC
Feedback:
Front desk lady was absurdly rude. No eye contact no thanks nothing. Mgr was backed up and had to handle front desk cause it looked as if she had taken off. Customer service should be #1 priority. That was not the case here. Mgr was frantically trying to make things rite. While dealing with the lines of people attempting to check in.
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