InterContinental Hotels Group, PLC
Client Reviews on InterContinental Hotels Group, PLC
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Wonderful place
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Nice place to stay
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Very clean, staff was very polite and helpful. We will be back in the ATL, and we will be staying here again, thanks for the great service.
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Front desk lady was absurdly rude. No eye contact no thanks nothing. Mgr was backed up and had to handle front desk cause it looked as if she had taken off. Customer service should be #1 priority. That was not the case here. Mgr was frantically trying to make things rite. While dealing with the lines of people attempting to check in.
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Beautiful Hotel with beautiful rooms and excellent service. Great location, easily accessible. Wonderful experience!
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Very good hotel. I could only give four stars, however, because no IHG hotel gets five stars.
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This was a mess from start to finish. The Manger Parwiz Azim needs training again he is defy not hospitable he is very rude and he cuts you off and my family had to wait 3 hours to get a room that was connecting which was already in the reservation and was blocked but one of the agents unblocked and gave to another guest. When trying express the matter with Parwiz Azim he didn’t want to hear anything we had to say no empathy and I expressed to him that it was my brother wedding anniversary. I will never stay or send anyone to this property again
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Good experience, will be going back
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Went for an all day event and was not impressed. Hardly any staff in site or in room most of day. One guy showed about 4:30 and started picking up table trash. Event was to have free parking but they had the garage full sign up even though …Read more on TripAdvisor
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Fancy service, good service parking Excelent hotel
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