Client Review on Crystal Rose
Feedback:
Careful with Crystal Rose. 3 years ago I booked my wedding for Sept. 18th at their Highlands Ranch location.I booked just over a year in advance. I had gone there a few times with family to look at the place. In May (4 months before the wedding) my maid of honor flew in town to see my venue. We did dress shopping and lunch, then drove to see it. When we got there, it was closed. We peeked through the windows just so I could show her the place. THE FLOORS WERE RIPPED UP! THE CEILING WAS TORN APART WITH WIRES HANGING. THE PLACE LOOKED LIKE HOMELESS PEOPLE BROKE IN AND TORE IT UP! I called to see what the heck was happening. I was told to drive down to Robins Nest so we could talk. So, my fiancé and I drove there. I was shown 2 other facilities they had there in Golden. They told me they were sorry, but would book one of those locations at a huge discount. THE ONLY SET BACK WAS THAT “I NEEDED TO CHANGE MY WEDDING DATE!!!!!” My invites were printed, I had people flying from Chicago and Spain, and now I have no venue and they are asking me to change the DATE!! Not to mention I had already paid all of my amount in full at this time! I WAS LIVID! I just cried and cried. So 4 months before my wedding I had no venue because of them. They did refund me. They also paid to reprint my invites. However, I was stuck shopping for a new venue at a popular time of year.Tread carefully!
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