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Client Review on Dr. Energy Saver, LLC

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Disappointed, they state they are a better company, they will be on time, & will have the supplies and parts needed for the job. Our basement was originally assessed in October '18, eight weeks later in December '18 the crew arrived to insulate and replace the windows in the basement, no windows. We were promised a call to coordinate their return & that call never came. As the consumer I had to chase down a solid date, they arrive hours late, again I had to call to get a straight answer on when they were arriving, one window was the incorrect size after 2 different opportunities to measure correctly, once again they are unable to complete the job and will have to come out a third time. Poor communication, a bad call-center based system resulting in being passed to more than 5 people, my time and money wasted as I spend a whole day home waiting on them, we do not reccomend Dr. Energy Saver & will not be repeat customers.

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