Client Review on Drybar, LLC
Feedback:
Called on Dec 5th for a Dec 8th appt. On the 8th, I received an email saying I was charged as a NO SHOW for a missed appt for the 5th! Dry Bar Newport Beach, CA did not have my appt on their system and had nothing available until later in the day. NOT Good, since I had an event to attend, hence the need for a 12:30 appt. WHAT I DID NOT KNOW IS THAT WHEN YOU CALL DRY BAR, YOU ARE CALLING THEIR CALL CENTER!!So, I had to scramble to locate another salon in the area. Then had to deal with the call center to get my "late fee" returned. Update: My late fee was returned.
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